Privacy Policy
Your privacy matters to Rydastra.
Welcome to Rydastra. This Privacy Policy explains how we collect, use, and protect your personal information when you use rydastra.com or make a purchase.
Information We Collect
When you use our website or make a purchase, we may collect basic information needed to process your order and provide support.
This may include your name, email address, phone number, billing address, delivery address, order details, payment confirmation details, and customer support messages.
We may also collect basic website data such as IP address, device information, browser information, and cookie data.
How We Use Your Information
We use your information to process orders, deliver products, send order updates, provide customer support, handle returns and refunds, prevent fraud, and improve our website.
We may also use your information to meet legal, tax, accounting, and security requirements.
Payments
Payments are processed securely through trusted payment providers. Rydastra does not store your full card details.
Payment providers may process payment information according to their own privacy and security policies.
Sharing Information
We only share customer information when needed to operate our store and complete your order.
This may include sharing information with payment providers, delivery companies, fulfilment partners, website services, customer support tools, fraud prevention services, or legal authorities where required.
Rydastra does not sell your personal information.
Cookies
Our website may use cookies to keep the website working, remember preferences, analyse website traffic, improve customer experience, and support marketing where allowed.
You can manage cookies through your browser settings or any cookie banner shown on our website.
Marketing
If you subscribe to marketing emails, we may send you product news, offers, and updates.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
Your Rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, objection, or withdrawal of consent regarding your personal data.
To make a privacy request, contact us at:
contact@rydastra.com
Contact Us
For privacy questions or requests, contact us at:
Email: contact@rydastra.com
Website: rydastra.com